Abstract

The present study was design to investigate the attitude towards ICT in a sample of 1,285 commercial affair’s employees in the year 2014-2015. Using the scale which measures the attitude towards ICT of commercial affair’s employees, the data was obtained.  The descriptive statistics were used for data analysis i.e. percentage (%), mean (), standard Deviation (S.D.). The analysis of Variance (ANOVA) was used to test the difference between mean scores of attitude towards ICT of commercial affair’s employees belonging to different age-groups, educational qualification and work experience. The t-test was used to test the difference between mean scores of attitude towards ICT of male and female commercial affair’s employees.  Through the careful analysis, it was found that the total mean score of attitude towards ICT of commercial affair’s employees was at high level. The “ICT anxiety” obtained the highest mean scores on attitude towards ICT which was at high level. The “ICT usefulness” obtained the second rank of mean scores on the attitude towards ICT which was at high level. The “ICT liking” obtained the third rank of mean score on the attitude towards ICT which was at moderate level. The “ICT confidence” obtained the lowest mean scores on the attitude towards ICT which was at moderate level. Sex did not effect on the mean score of attitude towards ICT of commercial affair’s employees whereas age-group, educational qualification, and work experience did effect on the mean score of the attitude towards ICT of commercial affair’s employees.  It is to be suggested that the commercial affair’s employees having older aged, lower level of educational qualification, and more years of work experience, both male and female should be encouraged to use ICT regularly for their work assignments. In the process of recruitment, the employees who are going to join the work should be required the ICT literacy. Ministry of Commercial Affairs should ensure provision and maintenance of infrastructural facilities necessary for ICT development in ICT Master Plan such as reliable supply of electricity, telecommunications and transport.