Abstract

The research discusses the role of technology and Human Resources (HR) in redesigning the Integrated Child Development Services (ICDS) for sustained development under Sustainable Development Goal 9 (SDG-9). It underscores the current operational inefficiencies, technological deficiencies, and HR-related issues in ICDS and identifies opportunities in digital integration, capacity development, and process automation. Based on a descriptive-exploratory research design, primary data were collected from Anganwadi Workers (AWWs) and ICDS administrators through structured interviews and questionnaires. Statistical methods such as chi-square tests and correlation analysis were used for data analysis. The results show that poor digital literacy, ineffective workforce management, and time lags in resource allocation impede service delivery. The report highlights the requirement for technology-oriented HR initiatives such as AI-enabled monitoring systems, mobile-enabled applications, and capacity development programs to streamline ICDS operations. The policy suggestions include digitalization, upskilling of the workforce, and better administrative structures to make ICDS more efficient and align it with SDG-9 objectives of infrastructure resilience and innovation.