Review

Open Access

|

Peer-reviewed

Online Tele Counselling: Challenges, Benefits and Ethics Issues

Dr. Samira Khalifa

DIP: 18.02.25/20251001

DOI: 10.25215/2455/100125

Received: March 18, 2025; Revision Received: March 25, 2025; Accepted: March 30, 2025

Abstract

Our lives are becoming more and more digitalized as a result of computer technologies. Due to the difficulties and dynamics of modern society, people are facing complicated issues that call for a variety of counseling approaches in order to maximize their quality of life. It is important for counselors to be aware of the advantages as well as limitations of online counseling services that are readily available and technologically enhanced. It is intended to provide individuals with the opportunity to learn more about online counseling and how it works. The present Study aims to review Online Tele Counseling: Challenges, Benefits and Ethics Issues. Online teletherapy counselling has expanded, offering mental health services through various platforms like emails, voice chats, audio platforms, and video calls. This is reviewing based paper on secondary data from various national and international journals, government and non-government public reports and websites. It is important to note, however, that online teletherapy (tele counseling) also presents significant challenges. Sessions can be disrupted and therapeutic rapport compromised by technical glitches, such as poor internet connectivity. In addition, it may be difficult to assess and intervene accurately via virtual communication without non-verbal cues. A number of issues are associated with online tele counseling ethically, including confidentiality, informed consent, competence, and boundaries. Data security and privacy are at risk due to technology that facilitates remote communication. As the article concludes, it emphasizes the importance of addressing ethical issues through strong legal frameworks, technological protections, and equal access programs in order to maximize the potential advantages of online teleconferencing while reducing the hazards associated with it.

The author(s) appreciates all those who participated in the study and helped to facilitate the research process.

The author(s) declared no conflict of interest.

This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.

Responding Author Information

Dr. Samira Khalifa @ samirakhalifa049@gmail.com

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Article Overview

ISSN 2455-670X

DIP: 18.02.25/20251001

DOI: 10.25215/2455/100125

Published in

Volume 10, Issue 1, January – March, 2025

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